Thursday, February 16, 2017

Visa Secret Revealed

Just got my Visa bill, realized I didn't make a payment in January. 
 So I called the phone number, finally got to say "representative", which brought up a  live person -- her name was Tiffany so we know she was young --
 "What can I do for you?"
 "Well, I always pay my bill promptly, but it looks like I forgot in January.  There's a late fee and interest here.  Do I really have to pay them?"
"No ma'am you certainly don't.  I'll take those off right now."

I think (never sure about anything these days) that They are legally (?) required by law to give you one free slip-up a year or something like that. 
I post this information as a public service.
You're welcome.

 

2 comments:

  1. HI.

    I have also talked my way out of these charges, more than once. It is not a legal requirement, I don't think, rather, since they offer a generic service, they want to keep long-term customers happy. But you can't do it too often. Additional suggestion: can you set up automatic payments from a bank account?? I'll be that this can be done by someone who visits...or even done remotely, given access to your accounts.

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